Terms of Service

Welcome to VideoContent.uk. VideoContent.uk is operated by Digital Outpost, LLC ("VideoContent.uk," "we," "us," or "our"), and these Terms are an agreement between you and Digital Outpost, LLC. These Terms of Service govern your access to and use of VideoContent.uk, including our website, dashboard, AI content generation tools, video rendering features, scheduling tools, and social media publishing integrations.

By using VideoContent.uk, you agree to these Terms. If you do not agree, do not use the service.

1. The Service

VideoContent.uk provides tools that help users generate scripts, captions, hashtags, video concepts, rendered videos, and social media posts. The service may allow users to connect third-party platforms, including YouTube, TikTok, Facebook, and Instagram, to publish or schedule content.

2. Account Registration

You may need an account to use certain features. You are responsible for keeping your login credentials secure and for all activity under your account.

You agree to provide accurate information and to update it when necessary.

3. User Content

"User Content" includes business information, prompts, scripts, captions, hashtags, images, audio, video files, uploaded media, generated videos, scheduled posts, and content published through VideoContent.uk.

You retain ownership of your User Content, subject to the rights you grant us in these Terms.

By using the service, you grant VideoContent.uk a limited license to host, store, process, reproduce, modify, render, transmit, and display User Content only as necessary to provide, secure, maintain, and improve the service.

4. Responsibility for Content

You are responsible for reviewing all content before publishing.

You are responsible for ensuring that your content:

• is accurate and not misleading
• does not infringe copyrights, trademarks, privacy rights, publicity rights, or other third-party rights
• complies with applicable laws and regulations
• complies with advertising, marketing, and consumer protection rules
• complies with the rules of any platform where you publish it, including TikTok, YouTube, Facebook, and Instagram

VideoContent.uk does not guarantee that generated content is accurate, lawful, platform-compliant, or suitable for your business.

5. AI-Generated Content

VideoContent.uk may use artificial intelligence providers to generate scripts, captions, hashtags, prompts, videos, audio, or other creative assets.

AI-generated content may be inaccurate, incomplete, repetitive, offensive, or unsuitable. You must review and edit AI-generated content before using or publishing it.

You are solely responsible for decisions made based on AI-generated content and for any content you publish.

6. Social Media Integrations

VideoContent.uk may allow you to connect third-party social media accounts, including YouTube, TikTok, Facebook, and Instagram.

By connecting a social account, you authorize VideoContent.uk to use the permissions you approve to provide requested features, such as displaying connection status, uploading videos, publishing posts, scheduling posts, and checking publishing status.

VideoContent.uk will not publish content to your connected social account unless you initiate the action or configure scheduled posting.

You may disconnect a social platform through the dashboard or revoke access through the third-party platform's settings.

Your use of third-party platforms remains subject to each platform's own terms, policies, developer rules, community guidelines, and privacy policies.

7. Platform Rules and Third-Party Services

You agree to comply with all applicable third-party platform terms and policies, including those of TikTok, YouTube/Google, Facebook, Instagram, payment providers, hosting providers, AI providers, and rendering providers.

VideoContent.uk is not responsible for:

• platform outages
• API changes
• rejected posts
• removed posts
• account restrictions
• demonetization
• reduced reach
• failed uploads
• delays in publishing
• changes to third-party platform rules or features

We may remove or limit integrations if required by a platform, law, or security concern.

8. Scheduling and Publishing

Scheduling tools are provided for convenience. We do not guarantee that a scheduled post will publish at an exact time.

Publishing may fail or be delayed due to:

• third-party API issues
• expired access tokens
• account disconnection
• platform review
• video processing delays
• system outages
• network errors
• unsupported media or metadata
• policy restrictions

You are responsible for monitoring publishing results and verifying content on the destination platform.

9. Prohibited Uses

You may not use VideoContent.uk to create, upload, publish, or schedule content that:

• is unlawful, harmful, abusive, harassing, defamatory, hateful, violent, or discriminatory
• contains explicit adult, sexual, pornographic, or sexually exploitative material
• infringes intellectual property or privacy rights
• impersonates another person or business
• includes deceptive, fraudulent, or misleading claims
• promotes illegal products or services
• promotes adult services, illegal drugs, weapons misuse, scams, fraud, malware, or cyber abuse
• contains malware, spam, phishing, or harmful code
• violates TikTok, YouTube, Facebook, Instagram, or other platform rules
• exploits children or vulnerable persons
• promotes regulated products or services without required compliance
• attempts to bypass platform safety, moderation, or access controls

We may use automated and manual safety checks to block requests that appear outside lawful business marketing use cases or platform community guidelines. We may suspend or terminate accounts that violate these rules.

10. Payments, Subscriptions, and Credits

Some features may require a paid subscription, usage credits, or payment method.

Prices, plans, included usage, credit values, and feature availability may change. Paid features may be subject to third-party payment processor terms.

Unless otherwise required by law, fees and used credits are non-refundable.

Cancelling. You can cancel a subscription at any time from your billing settings. Cancelling stops the next renewal; your plan stays active until the end of the billing period you have already paid for.

Credits. AI credits stay in your balance while your account is open and your plan is active. Unused credits expire when your plan ends after you cancel its renewal, when your account is deleted at your request, or when we close your account for breaking these Terms.

You are responsible for maintaining accurate billing information.

11. Intellectual Property

VideoContent.uk and its software, design, branding, logos, workflows, and technology are owned by us or our licensors.

You may not copy, reverse engineer, resell, sublicense, or exploit the service except as allowed by these Terms.

12. Feedback

If you submit feedback, suggestions, or ideas, you grant us the right to use them without restriction or compensation.

13. Privacy and Data Deletion

Our Privacy Policy explains how we collect and use information.

Privacy Policy: https://videocontent.uk/privacy
Data Deletion Instructions: https://videocontent.uk/data-deletion
Contact: https://videocontent.uk/contact

If you remove VideoContent.uk from your Facebook or Instagram settings, we automatically delete the Facebook and Instagram connection data we hold for you, and you can check the status of that deletion with the confirmation code Meta gives you. This does not close your VideoContent.uk account or cancel your subscription: your plan continues, and scheduled posts continue on your other connected platforms. You can reconnect Facebook or Instagram at any time, and you can cancel your subscription from your billing settings.

14. Service Availability

We may modify, suspend, or discontinue any part of the service at any time. We do not guarantee uninterrupted or error-free service.

15. Disclaimers

VideoContent.uk is provided "as is" and "as available."

To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

We do not guarantee:

• that generated content will produce business results
• that videos will be accepted by social platforms
• that published content will receive views, clicks, engagement, or sales
• that integrations will remain available
• that AI outputs will be accurate or compliant

16. Limitation of Liability

To the fullest extent permitted by law, VideoContent.uk will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, or platform account consequences.

Our total liability for any claim related to the service will not exceed the amount you paid to VideoContent.uk in the three months before the claim, or £100, whichever is greater.

17. Indemnification

You agree to defend, indemnify, and hold harmless VideoContent.uk from claims, damages, liabilities, losses, costs, and expenses arising from:

• your use of the service
• your User Content
• your published content
• your violation of these Terms
• your violation of third-party rights
• your violation of platform rules or applicable law

18. Termination

We may suspend or terminate your access if you violate these Terms, misuse the service, create risk for us or others, fail to pay required fees, or if required by law or platform policy.

You may stop using the service at any time and may request data deletion according to our Data Deletion Instructions.

19. Changes to These Terms

We may update these Terms from time to time. We will update the "Last Updated" date when changes are made. Continued use of the service means you accept the updated Terms.

20. Contact

VideoContent.uk is operated by Digital Outpost, LLC. For questions about these Terms, contact us through:

https://videocontent.uk/contact