Privacy Policy for VideoContent.uk
Effective Date: Apr 25, 2026
Last Updated: Apr 25, 2026
VideoContent.uk ("VideoContent.uk," "we," "us," or "our") provides tools that help users generate video content, render videos, manage creative assets, and publish or schedule content to connected social media platforms.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use our website, dashboard, AI content generation tools, video rendering features, payment features, and social media integrations, including YouTube, TikTok, Facebook, and Instagram.
By using VideoContent.uk, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly, information generated through your use of the service, and information received from connected third-party services.
1.1 Account Information
When you create or use an account, we may collect:
- Name or business name
- Email address
- User ID or account identifier
- Login and authentication information
- Subscription plan and account status
- Billing status and purchase history
- Dashboard preferences and saved settings
1.2 Business and Content Information
When you use our video creation tools, we may collect and store information such as:
- Business name
- Business type or industry
- City, location, or service area
- Products, services, or promotional details
- Background keywords or creative preferences
- Generated scripts, captions, hashtags, hooks, titles, and calls to action
- Uploaded or selected media
- Rendered video files
- Video URLs and storage paths
- Drafts, scheduled posts, and publishing history
1.3 AI Generation and Rendering Data
To provide AI script generation and AI video rendering features, we may process:
- Text prompts
- Script selections
- Creative instructions
- Render settings
- Video generation status
- Render job identifiers
- Generated outputs
- Error logs and processing metadata
Some information may be sent to third-party AI or rendering providers so they can generate scripts, videos, audio, or other creative assets requested by you.
1.4 Social Media Integration Data
If you connect a social media account, we collect and process information needed to provide publishing, scheduling, account connection, upload, and status tracking features.
Depending on the platform, this may include:
- Platform account ID
- Channel, page, or profile identifier
- Display name, username, or channel name
- Access tokens and refresh tokens
- Token expiration dates
- Connected account status
- Selected publishing destination
- Video upload metadata
- Scheduled post details
- Provider post IDs
- Publishing status
- Error messages returned by the platform
- Public URLs of published posts or videos
We use this information only to provide the social publishing features you request or configure.
2. Social Media Platform Integrations
VideoContent.uk supports or may support integrations with YouTube, TikTok, Facebook, and Instagram. These integrations are optional. You are not required to connect a social media account to use all parts of the service.
2.1 YouTube Integration
VideoContent.uk uses the YouTube API Services to let you upload, publish, schedule, and manage videos on your YouTube channel. By connecting your YouTube account, you also agree to the YouTube Terms of Service and acknowledge that your use of YouTube data is governed by the Google Privacy Policy.
If you connect your YouTube or Google account, we may request permissions that allow VideoContent.uk to upload videos to your YouTube channel and retrieve information needed to confirm upload and publishing status.
We may process:
- YouTube channel ID
- Google account connection status
- Access tokens and refresh tokens (stored encrypted, never shared)
- Uploaded video title, description, privacy status, and metadata
- YouTube video ID
- YouTube video URL
- Upload and processing status
- YouTube API error messages
We use YouTube data only to let you upload, publish, schedule, manage publishing status, and verify video processing results. We do not share your YouTube data with third parties except as required to operate the service (e.g., YouTube's own API).
VideoContent.uk's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You can revoke VideoContent.uk's access to your Google account at any time through your Google Account permissions page:
https://myaccount.google.com/permissions
2.2 TikTok Integration
If you connect your TikTok account, we may collect and process information necessary to provide TikTok publishing features.
This may include:
- TikTok account identifier
- TikTok connected account status
- Access tokens and refresh tokens provided through TikTok authorization
- Video upload metadata
- Publishing status
- TikTok post IDs or publish IDs
- TikTok API error messages
We use this information only to allow you to upload, schedule, and publish videos to your TikTok account, display publishing status in your dashboard, troubleshoot failed publishing attempts, and maintain platform reliability.
We do not use your TikTok connection to publish content unless you initiate the action or configure scheduled publishing through VideoContent.uk.
You may disconnect TikTok from your VideoContent.uk dashboard or revoke access through TikTok's own account settings.
2.3 Facebook and Instagram Integration
If you connect a Facebook or Instagram account, we may collect and process information required to publish or schedule content to your connected Facebook Page or Instagram professional account.
This may include:
- Facebook user ID
- Facebook Page ID
- Facebook Page name
- Instagram business or creator account ID
- Connected account status
- Access tokens
- Token expiration dates
- Publishing permissions
- Video upload metadata
- Post IDs, container IDs, or media IDs
- Publishing status
- Facebook or Instagram API error messages
We use this information only to provide connected social publishing and scheduling functionality requested by you.
We do not post to Facebook or Instagram unless you initiate publishing or configure scheduled posting.
You may disconnect Facebook or Instagram from your VideoContent.uk dashboard or revoke access through Meta/Facebook settings.
3. How We Use Information
We use information to:
- Create and manage your account
- Authenticate users
- Generate scripts, captions, hashtags, and video concepts
- Render videos
- Store and display generated content
- Publish or schedule content to connected social platforms
- Display post status and platform results
- Process payments and manage subscriptions
- Provide customer support
- Debug errors and improve reliability
- Prevent fraud, abuse, unauthorized access, and misuse
- Maintain system security
- Comply with legal obligations
- Improve product features, user experience, and service performance
We do not sell your personal information, social account data, access tokens, generated content, or publishing activity.
4. Legal Bases for Processing
Where applicable, we process personal information based on one or more of the following legal bases:
- Contractual necessity: to provide the service you requested
- Consent: when you connect third-party accounts or authorize platform permissions
- Legitimate interests: to improve, secure, and operate our service
- Legal obligation: when required to comply with law, regulation, or valid legal requests
You may withdraw consent for connected social platforms by disconnecting the integration or revoking access through the relevant platform.
5. Access Tokens and Connected Account Security
When you connect a third-party platform, we may receive access tokens or refresh tokens from that platform. These tokens allow VideoContent.uk to perform authorized actions, such as uploading or publishing content on your behalf.
We use tokens only for the permissions you authorize and only for service features you request or configure.
We take reasonable measures to protect tokens, including secure server-side storage and restricted access controls. Tokens are not sold, shared for advertising, or used for unrelated purposes.
If you disconnect a social platform, we will stop using the token for future publishing. Some historical metadata, such as post status or published post URLs, may remain in your account history unless you request deletion.
6. Payments and Billing
If you purchase a subscription or credits, payment information may be processed by third-party payment providers such as Stripe.
We do not store full credit card numbers on our servers. Payment providers may process:
- Name
- Email address
- Billing information
- Payment method details
- Transaction history
- Subscription status
Payment processing is governed by the privacy policy and terms of the relevant payment provider.
7. Third-Party Service Providers
We use third-party service providers to operate VideoContent.uk. These may include:
- Cloud hosting providers
- Database and authentication providers, including Supabase
- AI text generation providers, including OpenAI
- AI video rendering providers, including Runway
- Payment providers, including Stripe
- Social platform APIs, including YouTube/Google, TikTok, Facebook, and Instagram
- Storage providers
- Analytics, logging, monitoring, and error tracking tools
These providers may process information only as needed to provide services to us or to you.
8. AI Providers and Generated Content
When you use AI features, your prompts, business details, creative settings, and generated scripts or video instructions may be sent to AI providers to generate requested outputs.
AI providers may process your inputs and outputs according to their own terms and privacy practices. We attempt to share only the information necessary to provide the requested feature.
You are responsible for ensuring that content you submit or generate does not violate laws, third-party rights, platform rules, or applicable advertising standards.
9. Published Content
When you publish content to YouTube, TikTok, Facebook, Instagram, or another platform, that content may become publicly accessible depending on your chosen platform settings.
Published content is governed by the terms and privacy policies of the platform where it is posted.
VideoContent.uk may store:
- Published video URL
- Platform post ID
- Posting status
- Timestamp
- Metadata needed to show history and troubleshoot errors
Deleting content from VideoContent.uk does not automatically delete content from the third-party platform unless the service specifically provides and successfully performs that deletion feature.
10. Data Sharing
We may share information:
- With service providers that help us operate the platform
- With connected social platforms when you request publishing or scheduling
- With payment processors for billing
- With legal authorities if required by law
- To protect our rights, users, systems, or the public
- In connection with a business transaction such as merger, acquisition, financing, or sale of assets
We do not sell personal information or connected social account data.
11. Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements.
Typical retention may include:
- Account information retained while your account is active
- Generated content retained until deleted by you or your account is deleted
- Published post metadata retained for account history and troubleshooting
- Billing records retained as required by law
- Logs retained for security, debugging, and reliability for a limited period
- Social access tokens retained only while the integration remains connected or as needed to complete pending publishing actions
When information is no longer needed, we delete, anonymize, or securely retain it according to operational and legal requirements.
12. Your Choices and Controls
You may:
- Access your account information
- Update account details
- Delete generated content where supported
- Disconnect social media integrations
- Revoke third-party platform permissions
- Request deletion of personal information
- Request correction of inaccurate information
- Cancel subscriptions or manage billing
- Contact us with privacy questions
To disconnect a platform, use your VideoContent.uk dashboard or revoke access through the platform's own settings.
Useful platform access pages may include:
- Google account permissions: https://myaccount.google.com/permissions
- Facebook business integrations/settings: https://www.facebook.com/settings?tab=business_tools
- TikTok account settings: available through your TikTok account/app settings
13. Data Deletion Requests
You may request deletion of your account data or connected platform data by following our Data Deletion Instructions page and submitting your request through the Contact Us page.
Upon receiving a verified request, we will delete or anonymize applicable data unless retention is required for:
- Legal compliance
- Billing records
- Fraud prevention
- Security
- Dispute resolution
- Enforcement of agreements
- Completion of pending transactions or publishing requests
For connected social platforms, deleting data from VideoContent.uk may not delete content already published to the platform. You may need to delete that content directly from the platform.
14. Facebook and Instagram Data Deletion Instructions
If you connected Facebook or Instagram to VideoContent.uk and want your related data deleted:
- Log in to your VideoContent.uk account.
- Go to your connected accounts or integrations settings.
- Disconnect Facebook and/or Instagram.
- Submit a Data Deletion Request through the contact form and note that it relates to Facebook/Instagram.
You may also remove VideoContent.uk from your Facebook settings at:
https://www.facebook.com/settings?tab=business_tools
After receiving your request, we will delete or anonymize stored Facebook/Instagram account identifiers, access tokens, page/account connection records, and related publishing metadata unless retention is required for legal, security, billing, or fraud-prevention purposes.
15. Google/YouTube API Services — Data Deletion and Limited Use
VideoContent.uk uses the YouTube API Services. Our use is subject to the YouTube Terms of Service and the Google Privacy Policy.
Revoke access: You can disconnect VideoContent.uk from your Google account at any time by visiting:
https://myaccount.google.com/permissions
Revoking access stops all future YouTube uploads and removes our ability to act on your behalf. You can also disconnect directly from the VideoContent.uk dashboard under Integrations.
Data deletion: You may request deletion of YouTube-related data through the Contact Us page or the data deletion page.
Upon request, we will delete or anonymize stored YouTube channel identifiers, access tokens, refresh tokens, and related upload metadata unless retention is required for legal, security, billing, or fraud-prevention purposes.
VideoContent.uk's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
16. TikTok Data Deletion Instructions
If you connected TikTok to VideoContent.uk and want your related data deleted:
- Disconnect TikTok from your VideoContent.uk dashboard, if available.
- Revoke VideoContent.uk access through TikTok settings, if available.
- Submit a Data Deletion Request through the contact form and note that it relates to TikTok.
After receiving your request, we will delete or anonymize stored TikTok account identifiers, access tokens, refresh tokens, and related publishing metadata unless retention is required for legal, security, billing, or fraud-prevention purposes.
17. Security
We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no system is completely secure. We cannot guarantee absolute security of information transmitted or stored through the service.
You are responsible for protecting your login credentials and for controlling access to your connected social accounts.
18. International Data Transfers
VideoContent.uk may process and store information in countries other than where you live. These countries may have data protection laws that differ from your jurisdiction.
Where required, we use appropriate safeguards for international transfers.
19. Children's Privacy
VideoContent.uk is not intended for children under 13, or the minimum age required in your jurisdiction. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
20. Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to:
- Keep users signed in
- Remember preferences
- Secure the service
- Improve performance
- Analyze product usage
- Support billing or checkout flows
You can manage cookies through your browser settings. Disabling cookies may affect service functionality.
21. Analytics and Logs
We may collect technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Feature usage
- Error logs
- API request metadata
- Timestamp and performance data
We use this information to maintain, secure, debug, and improve the service.
22. User Responsibilities
You are responsible for:
- Having rights to the content you upload or publish
- Reviewing generated content before publishing
- Complying with social platform rules
- Ensuring advertising claims are accurate
- Avoiding prohibited, misleading, infringing, or unlawful content
- Maintaining control of connected accounts
VideoContent.uk provides creative and automation tools but does not guarantee platform approval, reach, engagement, monetization, or compliance of your final published content.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and may provide additional notice through the service or by email.
Your continued use of VideoContent.uk after an update means you accept the revised Privacy Policy.
24. Contact Us
For privacy questions, access requests, correction requests, deletion requests, or integration disconnection requests, contact:
VideoContent.uk Privacy Team
Privacy Contact: https://videocontent.uk/contact
Website: https://videocontent.uk
Need help with a privacy request? You can also use our contact form.